Terms & Conditions of Use

This website and any digital products or services offered herein are owned and operated by Ronél Pretorius Wellness Coaching (Pty) Ltd, a company incorporated in South Africa (Registration No. 2022/867186/07), trading as Ronél Pretorius Digital for the purposes of its digital division. References to ‘I’, 'we', 'us', 'our', or 'the Company' in relation to digital offerings include Ronél Pretorius Digital as a division of Ronél Pretorius Wellness Coaching (Pty) Ltd.

NOTICE: These​ ​Terms​ ​and​ ​Conditions​ ​of​ ​Use​ ​are​ ​legally​ ​binding.​ ​It is your responsibility to read these Terms and Conditions of Use carefully before purchasing, using, or accessing​ ​any​ ​of​ ​our​ ​services or products,​ ​including​ ​online​ ​courses. By using our website on any computer, mobile phone, tablet or other device, you agree to these terms and consent to the collection, use and disclosure of your information as described in these Terms and Conditions of Use and our Privacy Policy. If you do not agree to these Terms and Conditions or our Privacy Policy, you should not access or use our website.

Last Updated: 20 May 2026

1 General Provisions

This website is owned and operated by Ronél Pretorius Digital.

You must be at least sixteen years of age to use our website. Use of this website is at your own risk. We host our site and digital products/online courses on reputable platforms (Squarespace and Kartra) and make reasonable efforts to maintain and host them. However, we make no explicit representations or warranties as to the safety of your individual use of the website. The Terms and Conditions on this page are subject to change at any time.

When using our website, you must not:

  • Engage in any action that causes or could cause damage to our website or impair its performance, availability, or accessibility.

  • Transmit or attempt to transmit any virus, malware or malicious code to our website.

  • Use our website in any manner that is unlawful, illegal or fraudulent.

  • Engage in any use of any content on our website in any manner in connection with artificial intelligence and related technologies, including but not limited to machine learning systems, algorithms or models, or any other automated processes capable of altering, modifying or manipulating the content, unless we provide advanced written authorisation to do so.

In addition to the existing prohibited uses set out in the General Provisions, the following specific prohibitions apply to all Digital Products (including but not limited to online courses):

  • Share, sell, transfer, or otherwise provide access to any Digital Product or your account credentials to any third party

  • Record, screenshot, or otherwise capture, reproduce, or distribute any video, audio, or written content forming part of a Digital Product

  • Use any Digital Product content for commercial purposes, including but not limited to incorporating it into your own coaching, consulting, or training offerings, without our express prior written consent

  • Reverse engineer, decompile, or attempt to extract source code or underlying materials from any Digital Product or associated platform

  • Access or attempt to access any Digital Product to which you do not hold a current, valid, paid licence

  • Use automated tools, bots, or scrapers to access, copy, or harvest content from any Digital Product or associated platform

 2 Intellectual Property

All images, text, designs, graphics, trademarks, and service marks are owned by and property of Ronél Pretorius Digital or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part. Modification of any materials contained on this site is illegal. It may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

All the content, trademarks, and data on this website, including but not limited to software, images, databases, text, graphics, icons, hyperlinks, private information, designs, or other property on another website or the posting of a quote or image from our site to any third-party website, including social media. and agreements are the property of, or legally licensed to, or legally accessed by, our company and are protected from infringement under local and international legislation and treaties. We have spent a great deal of time and money building the intellectual property located on this site, and to maintain its integrity, we cannot allow any third-party use.

3 Security and Assmption of Risk

3.1 Security

​It is your responsibility to secure your username and password from theft or any other means of unauthorised use that would violate these Terms and Conditions of Use. We do not store any full credit card numbers or payment information; instead, these are processed through third-party processors such as PayPal or PayFast. By utilising these payment processors to gain access to the offering, you indemnify us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third-party payment processor’s applicable terms and conditions of use.

3.2 Assumption of Risk

​By accessing our offerings and/or related materials, whether paid or unpaid, you assume all the risk of your access and any subsequent actions you choose to take as a result of the influence, information, or educational materials provided to you.

4 Your Communications

Any communications made through our ‘Get in Touch’ page, blog, blog comments, newsletter sign-up, or other related pages, or directly to our phones, mailing or email addresses are not held privileged or confidential and are subject to viewing and distribution by third parties. We own any and all communications displayed on our website, on our servers, in comments, in emails, or in other media, as permitted by South African law. We will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any data you provided in those communications, please refer to our Privacy Policy.

We maintain the right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to, communications that are potentially libellous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate.

5 Disclaimers

Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless our website and company for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While we may reference certain results, outcomes or situations on this website, you understand and acknowledge that we do not guarantee the accuracy of third-party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website. If you have medical, legal, or financial questions, consult a medical professional, lawyer, or CPA and/or CFP, respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make from using this website, related materials, products, courses, or the materials contained herein.

This website is updated regularly. While we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you see any errors or omissions and would like to let us know, please email us at ronel@ronelpretoriusdigital.com.

5.1 Third-Party Disclaimer

​You acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including you.

5.2 Warranties Disclaimer

​We make no warranties as to our programmes, products, services, or programme materials. You agree that programmes, products, services, or program materials are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the programmes, products, services, or programme materials will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the website or content is free of viruses or other harmful components. We do not warrant or make any representations regarding the use of, or the results of the use of, our programmes, products, or service materials, or on third-party websites, in terms of their correctness, accuracy, timelines, reliability, or otherwise.

5.3 Artificial Intelligence Disclaimer

You acknowledge and agree that we shall not be liable for any damages arising out of or in connection with your use of the content on our website, our products or services in any manner in connection with artificial intelligence and related technologies, including but not limited to machine learning systems, algorithms or models, or any other automated processes capable of altering, modifying or manipulating the content, regardless of whether we provide authorization for such use.

6 Refund & Cancellation Policy

6.1 Digital Downloads

Due to the immediate and irreversible nature of digital delivery, we do not offer refunds on downloadable Digital Products (such as PDFs, workbooks, audio or video files) once the file has been accessed, downloaded, or delivered to you. This is because the product loses its commercial value to us upon delivery.

By completing your purchase of a downloadable Digital Product, you expressly acknowledge that you waive any right of return or refund upon delivery, to the fullest extent permitted by applicable law.

6.2 Online Courses & Programmes

All online course sales are final unless otherwise stated on the specific course's sales page.

6.3 Live Programmes, Webinars, & Workshops

All sales of live programmes, webinars, group coaching, and workshop registrations are final and non-refundable, unless the event is cancelled by us. If we cancel an event, you will be offered either a full refund or access to a rescheduled date, at your election.

If you are unable to attend the live session you registered for, a recording will be made available, but no refund will be issued.

6.4 Consulting & Audit Services

This category applies to one-on-one consulting, audit, or advisory sessions purchased individually (such as the Website & Systems Clarity Audit), as distinct from courses, memberships, or group programmes addressed elsewhere in this policy.

All sales of Consulting & Audit Services are final and non-refundable once the session has been booked, given the personalised and time-limited nature of these services. Specific scheduling, rescheduling, and cancellation terms applicable to each individual offering are set out on that offering's dedicated product page and form part of these Terms and Conditions by reference.

Where a conflict exists between this general policy and the specific terms published on an individual offering's product page, the product-specific terms shall prevail in relation to that offering.

6.5 Project-Based Services

This category applies to scoped, deliverable-based services such as Custom Build and Website & Systems Implementation projects, as distinct from the one-off advisory sessions addressed in Section 6.4.

Project scope, deliverables, timelines, and pricing will be confirmed in writing (via proposal, quote, or project agreement) prior to commencement. Any changes to the agreed scope requested after a project has started may incur additional fees and/or affect the project timeline and will be communicated to you for approval before being actioned.

Payment terms (including any deposit, milestone payments, or final payment) will be set out in the relevant project agreement or invoice. Work will not commence, and deliverables will not be released, until the applicable deposit or milestone payment has been received.

Once a project has commenced, deposits and any milestone payments already made are non-refundable. Should you choose to cancel a project after commencement, you remain liable for payment of all work completed up to the point of cancellation.

The number of revision rounds included in a project will be specified in the relevant project agreement. Additional revisions beyond this may incur extra fees.

Ownership of final deliverables (e.g. website files, designs, copy) transfers to you only upon receipt of payment in full. Until full payment is received, all deliverables remain the property of Ronél Pretorius Digital.

6.6 Chargebacks

If you initiate a chargeback or payment dispute with your bank or payment provider without first contacting us to resolve the issue, we reserve the right to immediately suspend or permanently terminate your access to all Digital Products, pursue recovery of the disputed amount, and report the matter to relevant credit or fraud prevention bodies where applicable. We encourage you to contact us at ronel@ronelpretoriusdigital.com in the first instance to resolve any billing concerns.

6.7 Consumer Protection

We are committed to full compliance with the Consumer Protection Act, the Electronic Communications and Transactions Act (ECTA), and all related South African legislation. For international clients, services are provided in accordance with international best practices, and any disputes will be resolved under the jurisdiction of South African courts unless local mandatory consumer laws apply.

We aim to deliver our digital products, consultations, and web design services to a professional standard, with transparent pricing, upfront project scoping, and data handling in line with statutory requirements.

7 Indemnification, Limitation of Liability and Release of Claims

7.1 Indemnification

​​​You ​​agree​​ at ​​all​​ times​​ to​​ indemnify​​ and ​​hold​​ harmless​​ our​​ company, ​​as well​ ​as​ ​any​ ​of​ ​our​ ​affiliates,​ ​agents,​ ​contractors,​ ​officers,​ ​directors,​ ​shareholders, employees,​ ​joint​ ​venture​ ​partners,​ ​successors,​ ​transferees,​ ​assignees,​ ​and​ ​licensees,​ ​as applicable,​ ​from​ ​and​ ​against​ ​any​ ​and​ ​all​ ​claims,​ ​causes​ ​of​ ​action,​ ​damages,​ ​liabilities, costs​, ​and​ ​expenses,​ ​including​ ​legal​ ​fees​ ​and​ ​expenses,​ ​arising​ ​out​ ​of​ ​or​ ​related​ ​to​ ​​

  • your use of our website,

  • your breach of these terms or

  • your violation or alleged violation of any laws in connection with your use of our website.

7.2 Limitation of Liability

To the extent permitted under applicable law, we will not be held responsible or liable in a nyway for any loss or damages of any kind, including indirect, special punitive, incidental, or consequencial damages losses or damages that that are directly or indirectly related to your use of our website, any unaivalability of our website, or any third party conduct, accidents, delays, harm, or other detrimental negative outcomes as a result of your access of our website and related material(s).

8 Affiliates

This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will make reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer in these Terms and Conditions. You accept express liability for all consequences or benefits of clicking the affiliate links on this website or related communications.

9 Termination

If we feel you have violated these Terms and Conditions at any time, we shall immediately terminate your use of our website and any related communications as we deem appropriate. We may allow any user access to our website at our sole discretion, and we may revoke this access at any time without notice and, if necessary, block your IP address from further visits to our site(s).

10 Entire Agreement

Before registering with our website or making any purchases, you will be asked to consent to our Privacy Policy. If you have consented, or once you do consent, the terms of the Privacy Policy, together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and our company relating to using this website.

11 Law and Jurisdiction

These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with South African law. Any dispute arising from or related to the information contained herein is subject to adjudication in South Africa.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising from or related to these Terms and Conditions or your use of our Digital Products shall be subject to the jurisdiction of the South African courts.

Notwithstanding the above, where you access or purchase Digital Products from outside South Africa, we will endeavour to comply with applicable mandatory consumer protection laws in your jurisdiction to the extent required by law. This does not constitute a waiver of our right to rely on South African law as the governing law of this agreement.

If you are purchasing Digital Products as a consumer resident in the European Union, you may also have rights under applicable EU consumer protection legislation. For queries about your rights as an international customer, please contact us at ronel@ronelpretoriusdigital.com.

12 Consent

You consent to our Terms and Conditions of Use and Privacy Policy by using our website.

If you require more information or have questions about our Terms and Conditions of Use or Privacy Policy, please email us at ronel@ronelretoriusdigital.com.

13 Electronic Communications

As permitted by applicable law, you consent to receive electronic communications sent from us to you, such as via email or text, if you contact us via email or text or otherwise provide your email or phone number to us. You agree that all agreements and communications we provide to you electronically satisfy any legal requirement that they be in writing.

14 All Rights Reserved

We may terminate or suspend access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

15 Severability

If any part of these Terms and Conditions of Use and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions will remain in full force and effect.

16 Contact Information

Email: ronel@ronelpretoriusdigital.com

Principal place of business: 922 Touches Avenue, Weltevredenpark, Roodepoort, Gauteng, South Africa